Privacy Policy – Ekliptic
Last updated: August 2025
At Ekliptic, we place great importance on protecting your personal data. This policy explains how your information is collected, used and protected in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Data collected through our website is processed by:
2. Data Collected
When you fill out our contact form or demonstration request form, we may collect:
- First name, last name
- Company and position
- Professional email address
- Phone number
- Message and voluntarily provided information
3. Processing Purposes
Your data is used for:
- Responding to your contact or demonstration requests
- Managing and tracking the business relationship through our CRM
- Sending you professional information related to our services (B2B prospecting)
4. Legal Basis for Processing
- Contract execution or pre-contractual measures: managing requests sent through our forms
- Legitimate interest: B2B commercial prospecting to professionals related to their business activity
5. Data Recipients
Your data is only accessible to Ekliptic's internal teams (sales, support, administration).
It may be processed by our technical providers (e.g., CRM, messaging solutions), all GDPR compliant.
6. Data Retention Period
- Prospects: 3 years from the last incoming or outgoing contact
- Customers: 5 years after the end of the contractual relationship
7. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access, rectification and deletion
- Right to object to processing for prospecting purposes
- Right to restrict processing and data portability
To exercise your rights: dpo@ekliptic.com
8. Security
We implement appropriate technical and organizational measures to protect your data (secure hosting, restricted access, encrypted communications).
9. Transfers Outside the EU
We prioritize hosting in Europe. If data transfer outside the EU were to occur, it would be governed by compliant safeguards (European Commission standard contractual clauses).
10. Cookies
Our website currently does not use cookies other than strictly necessary ones.
If this were to evolve (e.g., audience measurement tools, marketing), this policy will be updated and an information banner will appear during your visit.
11. Contact
For any questions regarding this policy or your personal data: