Privacy Policy – Ekliptic

Last updated: September 2026

At Ekliptic, we place great importance on protecting your personal data. This policy explains how your information is collected, used and protected in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Data collected through our website is processed by:

Ekliptic SAS

356 route de Caunan 81290 Labruguière

Email: dpo@ekliptic.com

2. Data Collected

When you fill out our contact form or demonstration request form, we may collect:

First name, last name
Company and position
Professional email address
Phone number
Message and voluntarily provided information

3. Processing Purposes

Your data is used for:

Responding to your contact or demonstration requests
Managing and tracking the business relationship through our CRM
Sending you professional information related to our services (B2B prospecting)

4. Legal Basis for Processing

Contract performance or pre-contractual measures: managing requests sent through our forms
Legitimate interest: B2B commercial prospecting to professionals in connection with their business activity

5. Data Recipients

Your data is only accessible to Ekliptic's internal teams (sales, support, administration). It may be processed by our technical providers (e.g., CRM, messaging solutions), all GDPR compliant.

6. Data Retention Period

Prospects: 3 years from the last incoming or outgoing contact
Customers: 5 years after the end of the contractual relationship

7. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access, rectification and deletion
Right to object to processing for prospecting purposes
Right to restrict processing and to data portability

To exercise your rights: dpo@ekliptic.com

8. Security

We implement appropriate technical and organizational measures to protect your data (secure hosting, restricted access, encrypted communications).

9. Transfers Outside the EU

We prioritize hosting in Europe. If a data transfer outside the EU were to occur, it would be governed by compliant safeguards (European Commission standard contractual clauses).

10. Cookies

Our website currently does not use cookies other than strictly necessary ones. Should this change (e.g., audience measurement or marketing tools), this policy will be updated and an information banner will appear during your visit.